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The Brain Injury Association of Pennsylvania conducts many on-going programs to prevent brain injury and improve the quality of life for people who have experienced brain injury and their family members through support, education, advocacy, and research.

Brain Injury Resource Line (BIRL) toll free

The Brain Injury Resource Line (BIRL) is a toll free number, maintained by the Brain Injury Association of Pennsylvania.  It is designed to give resource information to all who call.  Since its inception. in 2002, volunteers have handled over 2,000 phone calls.  

A call to this number will connect you to a recording which invites you to leave your telephone number (including area code).  These calls are then assigned to a volunteer who will return the call to provide resource information.  The goal of our BIRL volunteers is to return all calls within three work days. 

Professional brain injury staff and trained volunteers respond to callers, utilizing the on-line database of resources and information, specific to the caller's area of the state. The BIRL volunteers offer support, compassion, and expert information tailored to the caller's needs. Follow-up calls are provided where indicated, and all calls are logged on a database for ensuring follow-up and for further developing assessments of need. An electronic and printed literature library is maintained for distribution of TBI materials to callers, including a website, resource directory, and TBI links so that all people who are affected by TBI are able to efficiently and effectively get the information they need to deal with the injury. New support groups will be started in areas where there is a demonstrated need. Families with similar needs will be networked through a peer-mentoring system.

The Brain Injury Association of Pennsylvania does not support, endorse, or recommend any product, method of treatment, or program for individuals with brain injury.  BIAPA does not claim that the resources listed encompass all organizations in Pennsylvania serving individuals with brain injury.  Programs, services, names, and web sites listed are subject to change without prior notice.    To obtain the most recent information on listed services, it is advisable to contact the service directly, and ask questions about the program.

950 Walnut Bottom Road, Suite 15-229, Carlisle, PA      Phone 1-866-635-7097      Fax 1-717-692-5567
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